ROLEPLAY COPY. The schedule is made up and nothing here reaches Workiz. Booking returns a fake job number. No truck is dispatched.
Unknown Customer
Happy Pipes
Oh my, I am so sorry to hear about your experience. Can you bear with me one second? I want to grab a notepad so I can take detailed notes while we talk.
Yes.
Ok, again, I am so sorry. I'm going to do everything I can to help you today. We take a complaint like yours very seriously. I'll work with our team to get to the bottom of what happened. First, I'll pull up your account. May I have your address, please?
Follow-up probes — tap to add to notes