ROLEPLAY COPY. The schedule is made up and nothing here reaches Workiz. Booking returns a fake job number. No truck is dispatched.
Unknown Customer
Happy Pipes
What equipment is being discussed?
Hello, this is me with Happy Pipes, may I speak with there?
This is there.
Hi there, I'm following up on your call to Happy Pipes earlier. You spoke with one of our team members, and we had two concerns.
Ohhh, why is that?
#01. Was there any information you needed that our technician couldn't give you? If so, maybe I can help. And…
#02. We want to make sure you've found someone you trust to come into your home. Someone who does the work at a fair investment, and won't ask you to invest in something you don't need.
Well, we're still shopping around, we haven't decided yet.
It sounds like shopping for a contractor can be slow, a lot of work, and honestly pretty confusing.
Yeah, I guess so.
there, can I get your opinion on something? What's your number one worry about hiring a contractor for the challenge with your system?
How does the customer answer?