ROLEPLAY COPY. The schedule is made up and nothing here reaches Workiz. Booking returns a fake job number. No truck is dispatched.
Customer called about the plan — educate, build excitement, close on the phone
Unknown Customer
Happy Pipes
Opening — start here
Hi, I saw your ad about a home protection plan and wanted to get some more information.
You've called the right place, and I'm so glad you did! It's great to meet you, [customer] — I'm going to walk you through everything about the Happy Home Protection Plan today, and I think you're going to love what you hear.
1 · Which plan are they calling about?
Before I jump in, can I ask — are you calling about our HVAC and plumbing plan, our septic plan, or are you not sure yet?
👆 Pick which plan they're calling about to load the discovery question and presentation script.