ROLEPLAY COPY. The schedule is made up and nothing here reaches Workiz. Booking returns a fake job number. No truck is dispatched.

📅 Cancel or move a visit

Ask what changed. Offer to move it before you cancel it.

CSR, say:

I can help you with your visit. Can I get the name the visit is under?

First name:

Last name:

Phone:

CSR, say:

Thank you. I see you're on for (tap the day below). So I can let the team know, what changed?

Which visit?

What changed? Tap what they say